The list below is only a brief summary of some of the limitations pertaining to Emergency 911 Services. For a complete description and further information regarding Union Plus Voice Emergency 911 Services please be sure to read the Emergency 911 Services contained in the Union Plus Voice Terms of Use .

• E911 is available only if you have an inbound phone number and have the ability to make outbound calls, and use your service in the United States.
• E911 is not currently available in all geographical areas of the United States. If you want to use your service in an unsupported E911 area, Union Plus Voice will only be able to provide you with outbound service.
• E911 will not function in the event of a power outage, or if your broadband, ISP, or Union Plus Voice services are suspended or terminated. In addition, in the event of a local disaster, there is a greater possibility that an E911 call will produce a busy signal, fail to be completed, or experience long connection times due to network congestion.
• Because of the time it takes to properly update the E911 emergency databases, your E911 service may not be available immediately. Union Plus Voice E911 may not function properly for up to one day after you are able to make outbound calls with your services.
• Unlike traditional phone lines, you can use Union Plus Voice anywhere. Union Plus Voice service is portable to any location with broadband Internet access. When you move or travel, you must update your new address in the Member Center in order to receive E911 service.